Behind every effective visionary is an exceptional integrator, and for Exigent, that role belongs to Senior Vice President Gerald Busardo. Gerald shoulders the responsibility for managing the company's finances in his dual role as CTO, as well as Exigent's day-to-day operations and human resources.
In his role, Gerald works closely with his leadership team to foster a success-oriented, accountable environment within Exigent, maintaining an exceptional and energetic level of corporate motivation, inspiration, and engagement. By collaborating closely with management, he strives to standardize and continuously improve all elements of operational infrastructure, including systems, processes, and personnel structure, all with a keen focus on scalability and incomparable customer experience.
During his 20 years with the Exigent team, Gerald has earned deep experience building effective and standardized operations, as well as recruiting and nurturing the human resources needed to bring those processes to life in service of Exigent customers. Before serving as SVP, Gerald mapped out Exigent's service department from the ground up, building a scalable, adaptable and customer-focused Help Desk, creating high-performance Project and Solutions Architecture teams, developing a comprehensive technical training and engineer development program and establishing a Technical Standards Committee that systematically involves highly skilled and seasoned engineers in the vetting process for innovative technologies, best practices, and industry tools.
In 2018, Gerald joined Daniel as part of the team that launched Partners in Regulatory Compliance (PIRC), a consultative cybersecurity consulting company.
Gerald holds a bachelor's degree in Psychology with a minor in Computer Science, a master's degree in Computer Science, as well as various technical certifications accumulated throughout the years. In 2010, Gerald co-founded the IT Service Management and Operations (ITSMO) users' group.
