Managed IT Services Los Angeles

Q: What are the benefits of managed IT services?

There are many advantages to working with a managed IT services provider (MSP), including less downtime and fewer outages, proactive maintenance, predictable and often reduced costs, responsive support, certified expert guidance, and enhanced cybersecurity.

Q: How much do managed IT services cost?

Most organizations discover that managed IT services cost less than building an in-house team, with the average managed IT services agreement costing about $40,000/year while hiring in-house technology staff can cost as much as $100,000+ per person/per year. Longstanding research by CompTIA shows that managed IT services can help businesses save as much as 24% on operational costs associated with technology.

Q: What is included in managed IT services?

What is included in managed IT services depends on your risk threshold and IT support needs. When working with Exigent, your organization will select from two tiers of managed services agreements based on these requirements. Afterward, Exigent will work behind the scenes to monitor and proactively maintain your network. Established processes and quick service level agreements set clear expectations, with IT support an email, phone call, or web form away, 24x7x365.

Q: Who needs managed IT services?

Anyone, from small and medium businesses to large corporations, can benefit from managed IT services. MSPs work with organizations of all sizes; however, Exigent has found that businesses with 25 to 250 users see the biggest ROI from managed IT services partnerships.

Los Angeles Managed IT Services

Whether you think it is time to replace your outsourced IT partner or are only now starting to leverage a managed IT services provider for tech support, selecting the right MSP from the crowded Los Angeles County marketplace can be intimidating. With dozens of IT companies claiming they can solve all your IT problems with their state-of-the-art services, choosing the right partner can be daunting.

To help guide the process, we’ve provided answers to common questions, along with other guidance for selecting the right MSP partner.

Why is your choice of MSP such a crucial decision? The right managed IT services partner will serve as your virtual CIO—guiding your organization toward operational efficiency, improved cybersecurity, and lower IT costs. A mature, proven MSP will use its expertise to simplify your technology infrastructure and your IT roadmap. The result is a stable technology foundation managed by your IT partner, one that enables your business to concentrate on core business functions.

According to trusted analyst firm Gartner, tech downtime can cost an average of $5,600 or more per minute, making the proactive approach offered by managed IT services providers—supported by reliable, quick service and advanced cybersecurity knowledge— priceless.

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Assessing Los Angeles Managed IT Companies

When your organization is ready to research and select a managed IT services partner, understanding some essential criteria can streamline and accelerate the selection process. When examining LA County IT providers, you should consider:

Innovation: The capacity to offer unique and practical solutions.
Past performance: A long track record indicating stability.
Growth: Expansion in services, client base, or market presence.
Customer satisfaction: Positive feedback, reviews, and retention rates.
Location and accessibility: Ability to respond to on-premises needs.
Cybersecurity and compliance: Expertise in cybersecurity and compliance.

Each of these elements can provide tangible metrics that can shape your decision-making process.

Hear From Our Clients

Even though my business computer/technology needs were totally early 2000's, they created a plan to bring our office up-to-date!

Cheppe Chaparro

Realtor and Earthquake Insurance Specialist

The expertise and follow-through are at the top of the list for any size of organization. [Exigent's] availability of services and products are a great fit for our small-medium organization.

Carmen Lopez

California Association of Professional Employees

Their attention to detail and commitment to customer satisfaction truly set them apart.

Church of the Brethren

We're Exigent Technologies. It's Nice to Meet You.

Exigent Technologies has helped growth-oriented companies build and use sophisticated IT ecosystems for nearly three decades. Our team regularly wins awards for excellence, service, and culture in the Los Angeles area, and has become the go-to IT support company for many Los Angeles businesses. Our outstanding, responsive services team consistently earns customer satisfaction ratings of 97% or higher. Exigent offers a complete portfolio of technology and consulting services:

Managed IT Services

Cybersecurity

Business Continuity Solutions

Cloud Solutions

Network Design & Support

Microsoft Services

Exigent is a longtime Microsoft Partner; we were among the first to earn the new Microsoft Partner Solution Provider designation. We serve various industries, including healthcare, legal, nonprofit organizations, and more. We customize each client’s environment, building their unique set of technology solutions on the solid foundation of our Assurance Managed IT Services.

Exigent is located in Los Angeles at 2029 Century Park East, Suite 400, Los Angeles, CA 90067, sharing a view of Centerpiece Park with respected technology and business consulting company McKinsey Company.

While many factors will determine your organization’s selection when it comes to outsourced IT support, one key element to consider is the location of your potential managed services firm. Many MSPs cite a wide service area but can’t respond quickly when on-site support is a must. Exigent limits its California location’s service area to Los Angeles County, ensuring that, in an emergency, an on-premises response is not only possible but also timely.

Learn more about our Managed Services in Los Angeles

What are the benefits of managed IT services?

How much do managed IT services cost?

What is included in managed IT services?

Who needs managed IT services?

Ready to Transform Your LA Business IT Strategy?

Please do not use this form if you need technical support, or if you have an inquiry about partnering with us or selling us something. Those inquiries should be sent to [email protected] so that they can be routed to the correct person or department.