Expect More From Your IT Services Company
Exigent's Managed IT Services in Denver
Whether you are among the many organizations seeking to replace an unsatisfactory IT support company, or you just starting to research options for outsourced IT services, knowing how to choose the right managed IT services provider off a long list of Denver area providers can be overwhelming. When nearly every website promises the best solution for your IT problem, it can be challenging to differentiate between true partners and those only claiming to be managed IT service providers (MSPs).
Based on all the questions we’ve answered during on 25-plus years in this business, we’ve crafted a set of FAQs to help you find the right managed IT support in Denver. If you're completely new to managed services, scope out our Managed IT Basics section.
Why is your choice of MSP such a crucial decision? The right managed IT services partner serves as your virtual IT department and CIO—guiding your organization toward efficient operations, advanced cybersecurity, and IT cost savings. A proven managed IT services partner should simplify your technology infrastructure and your IT roadmap, leaning on their experience from many years of serving clients. Ultimately, that MSP partner will build and proactively support your IT environment, making downtime distractions a thing of the past and enabling your organization to concentrate on core business functions. MSPs can also integrate cloud services with on-premises infrastructure to optimize resource utilization and enhance scalability.
According to trusted analyst firm Gartner, tech downtime can cost an average of $5,600 or more per minute, making the proactive managed IT support approach offered by MSPs—supported by reliable, quick service and advanced cybersecurity knowledge— worth investigating. Let’s get to it!
Assessing Top Denver Managed Service Provider Companies
When your company is primed to research and pick a managed IT services partner near you, you first need to understand several essential criteria. By starting here, you can accelerate the evaluation process.
What to Look For in an MSP
-
Innovation: Do they offer unique and practical solutions, including industry-specific solutions?
-
Past performance: Do they have a proven track record that reflects a stable, reliable business?
-
Growth: Do they show an interest in developing new services or expanding their client base?
-
Customer satisfaction: Does their online presence include positive reviews, solid case studies, and high client retention rates?
-
Location and accessibility: Is the MSP near you? Do they have a local office and the capacity to manage on-premises needs?
-
Cybersecurity and compliance: Can the company provide expertise in cybersecurity and compliance?
-
Service delivery: Can the MSP enhance the efficiency and speed of service delivery, allowing your internal IT team to focus on more complex projects?
Your decision-making process should include gathering information to understand each of the critical elements of a reputable MSP.
Hear From Our Clients
We're Exigent Technologies. It's Nice to Meet You.
Exigent Technologies has helped growth-oriented companies take advantage of sophisticated IT solutions and highly tailored tech environments for nearly three decades. Our team regularly wins awards for excellence, service, and culture, and has become the go-to IT support company for many Denver businesses.
Exigent is also a longtime Microsoft Partner; we were among the first to earn the new Microsoft Partner Solution Provider designation. We serve various industries, including healthcare, legal, nonprofit organizations, and more. We customize each client’s environment, building their unique set of technology solutions on the solid foundation of our Assurance Managed IT Services.
Our experienced, friendly services team consistently earns customer satisfaction ratings of 97% or higher—and most of our clients know our team members by name. We offer a broad portfolio of technology and IT support services in Denver.
Our Complete Suite of IT Support Services in Denver
Why pick a managed IT support partner in Denver that's near you?
Exigent is located at 1800 Wazee St Floor 3, Denver, CO 80202, in sight of Coors Field, home of the Colorado Rockies, and only a few blocks from the beautiful Ritz-Carlton. We expanded into the area several years ago and offer quick responses to on-site customer calls in the Denver area.
As discussed, there are several essential factors to consider as you research outsourced IT support. One often-overlooked element is the location of your potential MSP. Many MSPs cite a wide service area – even claim national support capabilities – but that doesn't always mean they can respond to an on-site support call. Because we understand that on-premises issues do happen, Exigent limits its Colorado location's managed IT services area to the 10 counties immediately surrounding Denver. With that geographic area, in an emergency, an on-site response is not only possible but also timely. You can see our service area, including Denver, Arapahoe, Douglas, Jefferson, Adams, Boulder, Broomfield, Gilpin, Clear Creek, and southwest Weld counties.
Be sure that the managed IT services partner you are picking in Denver is near you to ensure responsive IT support when you need it most.
Learn more about our Managed IT Services in Denver
What are the benefits of managed IT services?
How much do managed IT services cost?
What is included in managed IT services?
Who needs managed IT services?
Why is it important for my managed IT services partner to be near me?
What Are Managed IT Services?
Managed IT services refer to the practice of outsourcing the management and maintenance of an organization’s IT infrastructure and systems to a third-party provider. This comprehensive approach can encompass a wide range of services, including network management, cybersecurity, data backup and recovery, and help desk support. By leveraging managed IT services, businesses can ensure their technology operates smoothly and efficiently, allowing them to focus on their core operations without the distraction of IT issues.
Definition and History of Managed IT Services
The concept of managed IT services has evolved significantly since its inception in the 1990s. Initially, businesses faced growing complexities in their IT systems, necessitating specialized expertise that was often beyond the capabilities of internal teams. This led to the emergence of managed services providers (MSPs), who offered their expertise to manage and optimize IT environments. Over the years, MSPs have expanded their offerings to include a wide array of services designed to reduce costs, enhance efficiency, and improve overall business performance. Today, managed IT services are a critical component of modern business operations, providing organizations with the tools and support needed to thrive in a technology-driven world.
Benefits of Working with a Managed Service Provider
Partnering with a managed service provider can bring numerous benefits to an organization, making it a strategic decision for many businesses. Here are some key advantages:
Cost Savings and Efficiency
-
Reduced IT costs: Outsourcing IT management to a third-party provider allows organizations to avoid the significant expenses associated with hiring, training, and retaining in-house IT staff. This cost-effective approach ensures that businesses can allocate their resources more efficiently.
-
Improved efficiency: Managed services providers have the expertise and resources to optimize IT systems and processes, leading to enhanced efficiency and productivity. By streamlining operations, businesses can achieve better performance and faster response times.
-
Scalability: One of the major benefits of managed services is their scalability. As business needs change, managed services can be easily scaled up or down, allowing organizations to adapt to growth or market fluctuations without the hassle of overhauling their IT infrastructure.
Expert Knowledge and Support
-
Access to specialized expertise: Managed services providers bring a wealth of knowledge and experience to the table, offering specialized expertise that may not be available in-house. This ensures that complex IT systems are managed effectively and efficiently.
-
Proactive maintenance: MSPs take a proactive approach to IT management, identifying and resolving potential issues before they escalate into major problems. This reduces downtime and improves overall system reliability, ensuring that businesses can operate smoothly.
-
Enhanced security: In today’s digital landscape, cybersecurity is paramount. Managed services providers offer advanced security measures, including threat detection and incident response, to protect an organization’s IT environment from cyber threats. This comprehensive approach to security helps safeguard sensitive data and maintain business continuity.
By working with a managed service provider, organizations can gain access to specialized expertise, reduce costs, and improve efficiency, ultimately leading to improved business outcomes. This strategic partnership allows businesses to focus on their core operations while leaving the complexities of IT management to the experts.
