Managed IT Services Denver

Q: What are the benefits of managed IT services?

There are many advantages to working with a managed IT services provider (MSP), including less downtime and fewer outages, proactive maintenance, predictable and often reduced costs, responsive support, certified expert guidance, and enhanced cybersecurity.

Q: How much do managed IT services cost?

Most organizations discover that managed IT services cost less than building an in-house team, with the average managed IT services agreement costing about $40,000/year while hiring in-house technology staff can cost as much as $100,000+ per person/per year. Longstanding research by CompTIA shows that managed IT services can help businesses save as much as 24% on operational costs associated with technology.

Q: What is included in managed IT services?

What is included in managed IT services depends on your risk threshold and IT support needs. When working with Exigent, your organization will select from two tiers of managed services agreements based on these requirements. Afterward, Exigent will work behind the scenes to monitor and proactively maintain your network. Established processes and quick service level agreements set clear expectations, with IT support an email, phone call, or web form away, 24x7x365.

Q: Who needs managed IT services?

Anyone, from small and medium businesses to large corporations, can benefit from managed IT services. MSPs work with organizations of all sizes; however, Exigent has found that businesses with 25 to 250 users see the biggest ROI from managed IT services partnerships.

Managed IT Services in Denver

Whether you are among the many organizations seeking to replace an unsatisfactory IT support company, or you just starting to research options for outsourced IT services, knowing how to choose the right managed IT services provider off a long list of Denver area providers can be overwhelming. When nearly every website promises the best solution for your IT problem, it can be challenging to differentiate between true partners and those only claiming to be managed IT service providers (MSPs).

Based on all the questions we’ve answered during on 25-plus years in this business, we’ve crafted a set of FAQs to help you.

Why is your choice of MSP such a crucial decision? The right managed IT services partner serves as your virtual IT department and CIO—guiding your organization toward efficient operations, advanced cybersecurity, and IT cost savings. A proven MSP should simplify your technology infrastructure and your IT roadmap, leaning on their experience from many years of serving clients. Ultimately, that MSP partner will build and proactively support your IT environment, making downtime distractions a thing of the past and enabling your organization to concentrate on core business functions.

According to trusted analyst firm Gartner, tech downtime can cost an average of $5,600 or more per minute, making the proactive approach offered by MSPs—supported by reliable, quick service and advanced cybersecurity knowledge— worth investigating. Let’s get to it!

Assessing Top Denver Managed IT Companies

When your company is primed to research and pick a managed IT services partner, you will need to first understand several essential criteria. By starting here, you can accelerate the evaluation process. When looking at Denver IT providers, look for these traits:

Innovation: Do they offer unique and practical solutions, including industry-specific solutions?
Past performance: Do they have a proven track record that reflects a stable, reliable business?
Growth: Do they show an interest in developing new services or expanding their client base?
Customer satisfaction: Does their online presence include positive reviews, solid case studies, and high client retention rates?
Location and accessibility: Do they have a local office and the capacity to manage on-premises needs?
Cybersecurity and compliance: Can the company provide expertise in cybersecurity and compliance?

Your decision-making process should include gathering information to understand each of the critical elements of a reputable MSP.

Hear From Our Clients

Dan, Gerry, and the team are top-notch IT services pros.

Francisco Martinez

They were not the least expensive but they seemed to have a great deal of experience with the technology that we were using.

Alexis Franco

We’re Exigent Technologies. It’s Nice to Meet You.

Exigent Technologies has helped growth-oriented companies take advantage of sophisticated IT solutions and highly tailored tech environments for nearly three decades. Our team regularly wins awards for excellence, service, and culture, and has become the go-to IT support company for many Denver businesses. Our experienced, friendly services team consistently earns customer satisfaction ratings of 97% or higher—and most of our clients know our team members by name. We offer a broad portfolio of technology and consulting services:

Managed IT Services

Cybersecurity

Business Continuity Solutions

Cloud Solutions

Network Design & Support

Microsoft Services

Exigent is a longtime Microsoft Partner; we were among the first to earn the new Microsoft Partner Solution Provider designation. We serve various industries, including healthcare, legal, nonprofit organizations, and more. We customize each client’s environment, building their unique set of technology solutions on the solid foundation of our Assurance Managed IT Services.

Exigent is located at 1800 Wazee St Floor 3, Denver, CO 80202, in sight of Coors Field, home of the Colorado Rockies, and only a few blocks from the beautiful Ritz-Carlton. We expanded into the area several years ago and offer quick responses to on-site customer calls.

As discussed, there are several essential factors to consider as you research outsourced IT support. One often-overlooked element is the location of your potential MSP. Many MSPs cite a wide service area – even claim national support capabilities – but that doesn’t always mean they can respond to an on-site support call. Because we understand that on-premises issues do happen, Exigent limits its Colorado location’s service area to the 10 counties immediately surrounding Denver. With that geographic area, in an emergency, an on-site response is not only possible but also timely. You can see our service area, including Denver, Arapahoe, Douglas, Jefferson, Adams, Boulder, Broomfield, Gilpin, Clear Creek, and southwest Weld counties.

Learn more about our Managed Services in Denver

What are the benefits of managed IT services?

How much do managed IT services cost?

What is included in managed IT services?

Who needs managed IT services?

Ready to Transform Your Denver Business IT Strategy?

Please do not use this form if you need technical support, or if you have an inquiry about partnering with us or selling us something. Those inquiries should be sent to [email protected] so that they can be routed to the correct person or department.